I have had cool sculpt in another facility a couple years ago, though I was happy with the results, I was not as happy with their customer service as I was at Colorado Center for Aesthetist & Rejuventation. Laura was very helpful and explained things well. She listened to my concerns and answered my questions. I loved that they gave me the before and after pictures scold really see the results, though I knew they were good when I went down 2 waist sizes!